Frequently Asked Questions

How long does Delivery take?
Orders before 2pm on a weekday will be dispatched that day. Usually its overnight but sometimes 2 days within New Zealand, or a bit longer for rural. International orders can take 1 to 3 weeks, depending of which shipping method you choose. Once your order is dispatched we will email you a tracking number and invoice. We are very experienced at shipping and do all we can to get you your items as quick as possible.

How do I contact you guys?
We can be contacted on 0800 773 766 during business hours or email us sales@ultraherbals.com, or you can come to our shop: 3, 1 Kingsford Smith Drive, Rangiora, 7400, NZ.

Where are the supplements made?
All our products are made in Christchurch New Zealand, by EVERYDAY HEALTH LTD. Using latest technology in state of the art manufacturing facilities.

Do you ship internationally?
Yes! Our products are regularly shipped to over 50 countries. Some countries, you may be liable for import duties, or customs fees. Check with your local authorities about that before ordering.

Are orders shipped discreetly?
Yes they are! All orders are sent in an unmarked plain packaging with no indication whatsoever of it‘s contents. All international shipments are labelled as health supplements.

How do I write a review?
About 1 month after ordering you will receive an email, giving you the opportunity to write a review on the product you ordered. All reviews on this site are real reviews from real customers. If you would like to review one of our products and did not receive or can not find the review request, contact us and we will send you one.

How do I pay?
When you checkout you will be offered various payment methods to choose from.


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